Ken Paxton
Consumer Protection

Bogus E-Mail Claims to Come from Homeland Security, FDIC

A widespread scam e-mail suggests that a consumer's account has been involved in Patriot Act violations. The e-mail does NOT originate with the federal government. It is yet another attempt to trick consumers into divulging personal financial information. Do NOT follow the link that is offered to a so-called "ID Verifier," and under no circumstances should you ever respond to a demand for e-mail verification of your bank account's status. Read more on the FDIC website.

ABOUT CONSUMER ALERTS - The Office of the Attorney General accepts consumer complaints about businesses. When a pattern of complaints warrants intervention, the Attorney General can file a civil lawsuit under consumer protection statutes, sometimes with the result that a company is required to pay restitution to consumers -- see our Major Lawsuits page. However, when a consumer is swindled by a con artist, filing a complaint cannot help. Civil litigation can sometimes put a very unscrupulous business out of action, but often cannot produce restitution.

Individual con artists generally fall under the jurisdiction of a criminal prosecutor -- in Texas, this is the district or county attorney. But even when they are charged and convicted, these individuals usually have spent the money as fast as they have stolen it. A person who is the victim of fraud should report the incident to the police or sheriff. But by far the best thing is for consumers to be aware of fraud, so they are not swindled in the first place. For this reason, the Office of the Attorney General posts these Consumer Alerts about possible scams and schemes that come to our attention through citizen contacts to our office or other sources.