Office of the Attorney General News Release Archive

Wednesday, September 12, 2001


Consumers Complain about Business Practices After New York, D.C. Disasters

AUSTIN - Texas Attorney General John Cornyn announced Tuesday that his office will respond to price-gouging complaints from Texas consumers against retail gasoline stations, motels, hotels and other businesses across the state that provide transportation, shelter and related necessities.

"Price-gouging in the wake of Tuesday's disasters in New York City and Washington, D.C., is illegal and violates the Texas Deceptive Trade Practices Act," said Attorney General Cornyn. "Legal action can and will be taken by the Office of Attorney General to enforce the law and protect Texans from such despicable business practices."

Persons who feel they have been victimized by price-gouging can fill out a consumer complaint form on the Attorney General's website or contact the Office of the Attorney General's Consumer Protection Division at 800/337-3928 or 800/252-8011.

Cornyn's announcement follows an executive order from Gov. Rick Perry declaring a limited-purpose disaster for the state of Texas to combat price-gouging resulting from the closures of all Texas airports and the demands for alternate means of transportation, shelter and other services.

"I join with Governor Perry today in invoking all necessary protections and remedies under the law to protect the citizens of Texas from those who would use their businesses to engage in price-gouging at the expense of vulnerable consumers," said Attorney General Cornyn.

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