Office of the Attorney General News Release Archive

Thursday, September 13, 2001


More than 1,000 complaints pour in from across the state

AUSTIN - Texas Attorney General John Cornyn today provided updated figures on the number of complaints made by consumers who suspected incidents of price gouging. The reports, which are coming in from all areas of the state, have focused on gasoline prices in the wake of Tuesday's tragic events on the East Coast.

"There is an artificial fear out there that our nation's fuel supply is in danger," said Attorney General Cornyn. "I find it despicable that some business operators want to profit from that fear. "Texas consumers are on notice, and they are giving us helpful leads on unscrupulous business operators. Violators shouldn't be surprised if the phone rings and they find one of my staff members on the other end of the line."

As of 11 a.m. CST, more than 1,000 complaints had been received by the attorney general's consumer protection division. Investigators are following up on these reports and consolidating them where necessary. In most cases, the confirmed price gouging incidents are resolved with a phone call. However, the Texas Deceptive Trade Practices Act gives the attorney general authority to take legal action when necessary. Price gouging violators could face fines of up to $10,000 per incident, and be forced to pay attorneys fees and restitution.

Any suspected incidents of gouging should be reported to the attorney general's office at 1-800-337-3928 or 1-800-252-8011; complaints can also be registered on the Internet at

Attorney General Cornyn also asks consumers to beware of unscrupulous groups and individuals who may try to scam generous Texans who think they're donating money to the victims of Tuesday's terrorist attack.

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