If you have experienced a catastrophic injury due to a crime, the Crime Victims’ Compensation (CVC) Program may be able to provide additional financial assistance. Here’s what you need to know:

Catastrophic injuries can be significant financial burdens that go beyond standard expenses. These losses must result from a crime-related injury that has caused a total and permanent disability.

Examples of catastrophic injuries include:

  • Severe injuries resulting in the mangling, crushing, or amputation of a major portion of an arm or leg
  • Traumatic spinal cord injuries that have caused or may cause paralysis
  • Severe burns requiring care in a burn center
  • Loss of vision in both eyes

While all injuries can feel life-altering, this program focuses on cases involving catastrophic circumstances like those listed above.

Examples of financial assistance for catastrophic injuries may include:

  • Making a home or vehicle accessible for a disability
  • Approved job training or vocational rehabilitation
  • Training for using specialized appliances
  • Renting or purchasing durable medical equipment
  • Rehabilitation technology
  • Long-term medical expenses, such as licensed home health care
  • Lost wages for victims

Who Can Get Help?

Victims may qualify for this assistance if the victim’s injury meets the criteria for catastrophic injury.

How Much Can the CVC Program Cover?

The program may provide up to an additional $75,000 to cover catastrophic injuries. However, there are limits depending on the type of expense.

How Do I Receive Assistance for Catastrophic Injuries?

  1. Apply for the CVC Program: Apply online or by mail. We'll guide you through each step.
  2. Get Notified of Eligibility: If your application is approved, you'll receive paperwork confirming your claim and explaining the next steps.
  3. Provide Medical Documentation: Include medical records that confirm the injury is catastrophic and results in total and permanent disability.
  4. Understand the Payment Process: Assistance for catastrophic injuries differs from regular CVC assistance, with distinct rules applying.
  5. Use Other Resources First: By law, the CVC Program is the last option for payment. Be sure to use any insurance or other available resources before seeking compensation through the program.

  6. Submit Your Paperwork: Once you have submitted a CVC application, you can either use the provided form link to upload your documents or mail them directly to us.

    Submit Documents Online
    or
    Mailing Address:
    Crime Victim Services
    P.O. Box 12198
    Austin, Texas 78711-2198

What Happens After I Apply? 

Each claim is different, but here's what affects the timeline: 

  • The police verify the details of the crime
  • All required documents must be submitted
  • Bills and expenses need to be verified  

We process claims as quickly as possible and will keep you updated on your status.

Ready to Apply?

Apply for Victim Compensation

Questions?

We understand that dealing with expenses after a crime can be overwhelming. If you have any questions or need help, don't hesitate to reach out. We're here to support you during this challenging time.

You can contact us online
or
You can reach us by phone:
Mon. – Fri., 8:00am - 5:00pm CT
Toll Free: (800) 983-9933
In Austin: (512) 936-1200