As provided by state statute, the Texas Department of Motor Vehicles (TxDMV) can deny motor vehicle registration renewals of parents who have gone at least six months without making a child support payment. The law applies to Office of the Attorney General (OAG) child support cases. The denial of motor vehicle registration renewals utilizes existing law that allows the OAG to deny renewal of Texas licenses, registrations and permits held by delinquent obligors. The goal is to obtain compliance with court orders and get lawfully obligated money to children. [TFC § 232.002]
Beginning in September 2016, parents who have not made a payment in at least six months and whose motor vehicle registrations expire in December will receive notice from TxDMV that their motor vehicle registration renewal is being denied due to a child support delinquency. Also, parents will receive a letter from the OAG that the TxDMV will not process their motor vehicle registration renewal until they contact the OAG to arrange a payment plan and make a satisfactory payment toward the plan.
Who can I contact in order to resolve the issue concerning denial of my motor vehicle registration renewals?
The OAG has a dedicated phone line for all denial of motor vehicle registration renewal issues. Parents can call (866) 646-5611 to make payment arrangements.
What must happen before the Department of Motor Vehicles will release the hold on a parent’s vehicle registration renewal?
Delinquent parents must contact the OAG to make payment arrangements. The OAG sends daily electronic updates to the TxDMV. As further confirmation that the hold was released, parents receive a letter from the OAG acknowledging that the issue has been satisfactorily resolved.
How can I order additional outreach materials?
To request additional outreach materials, send an email to DMVPublications@texasattorneygeneral.gov with your name, county, delivery address, requested number of posters and requested number of push cards.
How does the process work?
The OAG’s Child Support Division electronically matches a file of parents who have not made a child support payment in at least 180 days with the Texas Department of Insurance (TDI) database to obtain the delinquent parents’ vehicle identification numbers (VINs).
After obtaining the VINs, the OAG verifies a parent’s delinquency, within TXCSES, for a second time and forwards the information to the TxDMV to deny the parent’s motor vehicle registration renewal.
The TxDMV alerts parents to the denial by sending motor vehicle registration renewal notices that document the child support delinquency. Parents also receive a letter from the OAG that states the TxDMV will not process their vehicle registration until they contact the OAG to arrange a payment plan and make a satisfactory payment toward the plan.