The Open Records Division (ORD) discharges the mandates set out in  Government Code, Chapter 552, Sections 552.009; section 552.205; and sections 552.261 through 552.274. These sections provide advice and direction to governmental bodies and requestors regarding charges for public information.

The ORD determines charges and methods for charging for copies of public information. It also handles complaints from requestors regarding overcharges for copies of public information. Additionally, the ORD handles requests from governmental bodies for cost rule exemptions.